Governance is integral to the Divisional objectives in that they
focus upon quality and value of the patient pathway, as well as
ensuring that services are delivered in such a way that enables
best use of all resources. As such, the Urgent Care Division aims
to provide a comprehensive service for all patients from assessment
through to discharge.
Governance is integral to the division to ensure that
services are delivered in such a way that enables best use of all
The Division is committed to developing governance issues and
has a Governance Facilitator whose role underpins all aspects of
clinical and non-clinical activity. Her key focus is upon the
review and analysis of incidents in order to ensure that lessons
learnt are disseminated across the relevant staff groups and
practice improves. The Governance Facilitator works with clinicians
to ensure that the Division progresses, and can demonstrate
compliance, with a number of national recommendations and targets
including the Standards for Better Health, NHS Litigation Authority
Standards and NICE, to name but a few.
More locally, the Governance Facilitator works with clinicians to
ensure there is a comprehensive induction package across all
disciplines and grades that high-risk activities, such as
competency in the use of medical devices, are monitored. The
Division supports education and development of staff and has its
own education programme.
If you would like to know more about how Governance is managed
within the Urgent Care Division please contact Ruth Millward,
Governance Facilitator on (01244) 366070.