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Tony Chambers

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Chief Executive of Countess of Chester NHS Foundation Trust.

Tony Chambers has written 29 posts

  • Dec31
    Happy New Year from Chief Executive, Tony Chambers

    I hope you have returned refreshed and re-energised from your Christmas and New Year break. To those of you who worked or were on call over the holiday period I would like to say thank you.

    All our services have been particularly busy over the last week. This is not new or unusual. People flock to GP services after Christmas and again after New Year’s Day; many come to A&E and this year was no exception. I popped into the department between Christmas and New Year and was hugely impressed by the calm and professional way in which patients were cared for. What struck me was the humour and camaraderie between staff; supporting each other is often the thing that helps us to cope – I know it works for me!

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  • Oct29
    Culture, Excellence and Performance

    Aneurin Bevan’s famous words that “if a hospital bedpan is dropped in a hospital corridor in Tredegar, the reverberations should echo around Whitehall” has been interpreted a number of ways by those working in and leading the NHS. Does it mean that we should have a target for reducing dropped bedpans? Or that the Westminster Government should take direct responsibility for and control over every tiny detail of care provided in the NHS? Or was he saying something more general about accountability for services in the NHS?

    Well, times move on!

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  • Sep24
    The Model Hospital

    Lots of people ask me what is the role of the Countess of Chester Hospitals chief executive. For me the answer is pretty straightforward…

    ….and that is to work every day to make sure the care experience of everyone who comes to our hospitals is a safe and as positive as possible.

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  • Jul14
    Thinking about the future of the hospital…

    Chief Exec's Blog: Thinking about the future of the hospital…

    We are faced with three principal challenges. First, the financial squeeze continues as we pay off the national deficit. Second, a rapidly ageing population where we will have a million more people over seventy by 2020. Third, the rising expectations of those we serve – from new technologies and cancer treatments to the need for 7 day services.

    On the surface of things the challenge seems simple enough… this organisation currently costs £210m pounds per year to run, yet we can only afford to be an organisation that costs £190m. We need to deliver services for £20m less every year, whilst keeping the same standards of safety, kindness and effectiveness. There isn’t enough money to carry on doing what we’ve always done. It is time to do things differently – and we only have two years to do it.

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  • Jun30
    What do you see...?

    Chief Executive’s blog: What do you see…?

    It’s not always possible due to the many other competing priorities that we have in our working day. It’s something I try to do whenever possible. If you don’t I would urge you to give it a go. Simply walk through the hospital and look… really take a good look. What do you see?

    Every minute of every day, working in the NHS – in our own way we each have an impact on the people we care for and their families. Yet how often do we slow down, press ‘pause’ and recognise these small but significant moments of impact?

    I’m particularly interested in those moments of kindness. And how do we capture it and bottle it? We haven’t used a bottle, but we think we’ve made a start…

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  • Jun09
    Countess Rock – Safe, Kind & Effective

    Where does the time go?

    We are almost into the summer [although A&E still feels like winter] and many of us will be thinking about or going off on our holidays. Holidays for me are all about walking up without the alarm, alfresco meals, unexpected afternoon naps and local food. Day trips are part of the fun too; and growing up included Kendal Mint Cake, Grasmere Gingerbread and Blackpool Rock. This has got me thinking…

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