Patients, Visitors & The Public

An overview of what you can expect


Discharge lounge, going home, other support


Know what you’re looking for?

This section of our website is designed primarily for patients, visitors and members of the public and offers general information about the services we provide.

Here you will find information about the hospital facilities and what you can expect as a patient at the hospital before, during and after your visit. You will also find information about visiting times and you can tell us what you think about the Trust by giving us your feedback. To go to the 'Corporate Information' section of our website, please click on the yellow tab to the left of your screen.


Planned Care wards, Urgent Care wards, Women & Children's


Staff you will meet, food, facilities and shops


About your treatment, what to bring with you


Tell us about your experience


Cabbies donate new television for patients at the CountessBlack cab drivers in Chester have donated a new television for patients at the Countess ...

Added: 2/5/2018
latest news

Red Cross returns to support patients home from HospitalThe British Red Cross has returned to The Countess to help with discharging patients during ...

Added: 1/12/2018


Our videos are a simple way of learning about treatments and services.