Staff you will meet in the Hospital
All hospital staff must wear an identification badge that
includes a photograph, however, the uniforms staff wear vary
according to job role. A guide to hospital uniforms to assist you
to identify the different staff you will see is provided in the
hospital bedside folder. This should be available to you at your
bedside following your admission. If you do not have one please
request one from a member of staff.
A Consultant, who is the most senior doctor, will be responsible
for your medical care while you are in hospital. They will lead a
team of doctors in managing your care and treatment.
You can view a list of our existing consultants and their
Countess of Chester Hospital list of
consultants - April 2013 (147kb)
Your ward will be run by a Ward Manager (Sister), who is a
senior nurse, and her deputy. You will also be given a 'named'
nurse (Staff Nurse), who will have specific responsibility for your
care. If you have any questions or worries about your care during
your stay please speak to these staff in the first instance. They,
or indeed any other member of nursing staff, will be more than
happy to help you.
There will be other Registered nurses (staff nurses) working on
the ward together with Health Care Assistants.
You may also meet other nursing staff who specialise in dealing
with your specific condition and who again will be happy to answer
The Matrons are a dedicated, hospital-wide group of senior
nursing professionals. They are committed to making a difference
for patients, visitors and staff at the Countess of Chester
Hospital. Actively working with staff, patients and their carers,
the Matrons will continue to improve the quality of each patient's
experience in hospital.
Together with clinical staff and the PALS Manager, our Matrons
aim to ensure that appropriate information is available to patients
and carers. The Matrons also work closely with the Ward Managers
within their individual areas of responsibility. If you require any
information or want to discuss any aspect of your own or your
relative's care, please speak to your nurse or the Ward Manager in
the first instance. However, if you require further support, please
contact the Matrons. If one of the Matrons is not immediately
available on the ward, please leave a message with the senior nurse
on duty and a Matron will contact you as soon as possible.
Other staff Physiotherapists, radiographers, pharmacists,
dietitians, occupational therapists, clinical support workers,
phlebotomists (who take blood samples), social workers, ward
housekeepers, porters and domestic staff, together with hospital
volunteers all visit and work on the wards.
The Countess of Chester Hospital supports the practice education
of students who are undertaking medical and health care
professions' education and training programmes. Students get
practical experience by contributing to the care of our patients,
under the supervision of our staff. All students should wear an
identification badge that identifies that they are a learner and
they should also introduce themselves to you as a learner. Students
uniforms vary according to their training programme.
Please tell your doctor or health care professional if you do
not want students to be involved in your care. Students will
request your consent prior to them contributing to your care and
they will respect your decision if you choose to refuse and have
your care provided by a member of hospital staff instead. Your
treatment will not be affected by your decision.