Countess Gem - Rod Chaloner
Rod Chaloner, Purchasing Assistant Technical Officer in pharmacy, is our latest Countess Gem after impressing colleagues by taking on extra work during a period of intense pressure for his team.
Rod, who started at The Countess last August, splits his time between working in purchasing, ordering in medications for our patients, and then processing those orders in the general stores so they can go where they are needed in the hospital.
Having only started at the Trust just over a year ago, Rod couldn’t believe it when he found out he’d not only been nominated for an award, but actually won. Colleagues had been impressed by his diligent approach to covering while other team members were on annual leave, going out of his way to ensure strong communication between the different teams in pharmacy and keeping things running as smoothly as possible.
“When I got the email saying I was a Countess Gem I couldn’t believe it,” he said. “I thought it was a joke! I didn’t think of anything I’d done as going above and beyond, but it’s really great to know your efforts are appreciated. Part of me doesn’t want to be singled out, but on the other hand I’m delighted to be able to represent pharmacy in this way because we’ve got a fantastic group of people in our team that work really hard for our patients.”
You can read Rod’s nomination below to see what his colleagues said about him:
- “Rod has been working in the pharmacy purchasing office for less than a year. This office is responsible for the purchase of all the medicines, feeds and bulk fluids for the Trust. While covering for a colleague who was on annual leave Rod dealt with every query and request extremely efficiently and very politely. The increased communication provided by his daily visits between the purchasing office and the dispensary was particularly beneficial as staff were able to ask questions face to face. He displayed the Trust’s values impeccably and is an asset to the team.”
Director of Human Resources & Organisational Development Alyson Hall said: “Rod is a credit to our team in pharmacy and he thoroughly deserves this award for taking on extra work to help his colleagues. A lot of the work of people like in Rod in pharmacy might go unseen to members of the public but they play a crucial role in the care we provide. Well deserved.”