NHS 111

If you have an urgent but not life-threatening medical need, please visit NHS 111 online or call 111 before going straight to A&E.

NHS 111 is available 24 hours a day, 365 days a year. Depending on the situation NHS 111 can:

• Book you in to be seen quickly and safely, at an Accident & Emergency (A&E) / Emergency Department
• Direct you to an alternative, more appropriate local service, such as an urgent care centre
• Connect you to a nurse, emergency dentist, pharmacist or GP
• Arrange a face-to-face appointment, if required
• Tell you how to get any medicine you need
• Help you with self-care advice

Watch this video featuring Dr Nick Laundy, A&E Clinical Lead, and other A&E staff describing how NHS 111 works and how it helps patients access the care they need:

 

There is also:

• A large print guide to NHS 111
• An easy read guide to NHS 111
• A British Sign Language video about NHS 111 on YouTube here
• An audio guide to NHS 111 on Soundcloud here