Patients, Visitors & The Public

COVID-19 Changes to Maternity Services


Important Information about Visiting and Appointments due to recent recommendations.

If there is going to be any changes to your appointment or visit you will be contacted by your Midwife.

If you or a family member have a new persistent cough and/or fever (temperature above 37.8) please do not attend any appointments.

If you are due an appointment with your Community Midwife at a Clinic before having your baby, or a home visit after having your baby please contact your Community Midwife on the number in your notes, or the Community Midwives office on 01244 365166.

If you have an appointment or scan at the hospital. Please ring antenatal clinic on 01244 365106 or scan department on 01244 365090.

In each of these cases we will give you advice on an individual basis regarding further appointments.

Labour ward is also available 24 hours a day for advice on 01244 365028


Attending hospital / visiting

Service users can be accompanied by their one chosen birth partner for the following:

  • 20-week scans
  • a medical procedure in maternity (for example, an external cephalic version - ECV)
  • admission to ward 32 for induced labour or a caesarean birth
  • admission to labour ward during contractions
  • labour and birth
  • visiting times on ward 32

For all other baby scans, you can make a video call at the end of each appointment once the essential checks have taken place. Please make sure chosen birth partners are free to take this call and that you attend your appointment on time so this can happen.

Staff are on hand to provide support during appointments so please ask them any questions.

To ensure we continue to keep all our Countess families (patients and staff) as safe as possible we would be grateful if you would follow our advice:

  • Please don’t attend an appointment if you or your birth partner have a high temperature, a new/continuous cough or a loss or change to their sense of smell or taste. If you are experiencing any of these symptoms then please contact the department before your scan. Your appointment might not change but the team will make extra provisions to keep everyone safe.
  • Wear the facemask provided on arrival when attending an appointment.
  • Have your temperature checked on arrival and use the hand sanitiser provided.
  • Go to the Ultrasound reception alone to check-in while your partner waits in the waiting room.
  • Socially distanced chairs will be set out in the waiting area. One checked-in at Ultrasound reception, patients should sit on the chair provided with partners standing next to them.


Other changes to our services

To help reduce the virus from spreading, we have decided to suspend the following services:

• Parent Education classes
• Confident birth sessions
• Early bird sessions

We still value the importance of these classes and with this in mind, have launched our new online pre birthing classes cover what you need to know about getting ready for labour and offering advice on feeding and caring for your baby.

To book please ring 01244 366518 9am – 12pm or 1pm- 3pm Monday to Friday or for more information please call 01244 365401

Breast feeding information and birth preferences will be offered as a telephone consultation for as long as the service allows.

We will continue to provide home visits on the first day following discharge and then on day 5 and day 10-14. Further visits may be arranged depending on your individual care plans.

If you are self-isolating, we will provide telephone consultations with a midwife and follow-up arrangements will be made according to your own needs.

Planned Induction of Labour and Caesarean Section

If you or a member of your house hold have COVID-19 symptoms please inform us - this may not change when your birth happens but we will need to make special arrangements for your arrival at the hospital to ensure your safety as well as other mums and babies.


These measures have been put in place to help to protect the safety of mothers and babies by reducing the chance of the spread of COVID-19.

Do not hesitate to call us if you are worried or have any questions. Please be reassured that we will provide care that is essential to mothers and babies throughout this challenging situation.

Useful Documents

Covid-19 Looking after yourself

Covid-19 Planning your birth

Covid-19 Parent Information

Covid-19 Patient Testing Leaflet

Covid -19 Becoming a mum

Covid-19 Being Pregnant: Preparing to give birth