Patients, Visitors & The Public

Your guide to Flu and Norovirus


 HelpUsHelpYou Logo



Vaccination against flu is the most effective way to protect you and your family.  You are eligible for a free flu vaccination if you are a frontline health and social care worker, aged 65+, under 65 with a long-term health condition, pregnant, a main carer of an elderly or disabled person or live with someone with a weakened immune system.  Children aged 2-8/9 years (up to school year 4) are usually offered the nasal spray vaccination by their local GP or in school.  If you are not eligible for a free flu vaccination, there are many pharmacies now offering a private vaccination service at a small fee. 


  • A sudden fever – a temperature of 38C or above
    aching body feeling tired or exhausted
  • Dry, chesty cough
  • Sore throat
  • Headache
  • Difficulty sleeping
  • Loss of appetite
  • Diarrhoea or tummy pain
  • Nausea and being sick

How to feel better

  • Rest and sleep
  • Keep warm
  • Take paracetamol or ibuprofen to lower your temperature and treat aches and pains
  • Drink plenty of water

When to see your GP

  • If your symptoms don't improve after 7 days
  • You're worried about your child's symptoms
  • You're 65 or over
  • You're pregnant
  • You have a long-term medical condition – for example, diabetes or a heart, lung, kidney or neurological disease
  • You have a weakened immune system – for example, because of chemotherapy or HIV




  • Suddenly feeling sick
  • Projectile vomiting
  • Watery diarrhoea  

How to feel better

  • Drink plenty of fluids
  • Take paracetamol for any fever or aches and pains
  • Get plenty of rest
  • If you feel like eating, eat plain foods such as soup, rice, pasta and bread
  • Use special rehydration drinks 

When to get advice (by calling your GP or NHS 111)

  • Your baby or child has passed 6 or more watery stools in the past 24 hours, or has vomited 3 times or more in the past 24 hours
  • Your baby or child is less responsive, feverish, or has pale or mottled skin
  • You or your child is showing signs of dehydration, such as persistent dizziness only passing small amounts of urine or no urine at all, or reduced consciousness – babies and elderly people have a greater risk of becoming dehydrated
  • You have bloody diarrhoea
  • Your symptoms haven't started to improve after a few day
  • You or your child have a serious underlying condition and have diarrhoea and vomiting

How to avoid bugs

  • Wash your hands often with warm soapy water
  • Sanitise surfaces
  • Eat a healthy diet, try and get plenty of sleep and look after yourself
  • Try and avoid those suffering with an illness

Got a bug? Protect others:

  • Stay at home and avoid crowded places
  • Cover your mouth when you sneeze or cough (catch it, bin it, kill it)
  • Don’t share towels, cups or sheets with others