Visiting times
Cathedral Ward (42) and Meadows Ward
(43) are operating a restricted visiting policy due
to a number of patients developing diarrhoea and/or vomiting, with
norovirus being confirmed as the cause. Visiting these wards
is by appointment only via the nurse in charge. Please contact
the wards on the number(s) shown below for more
information.
Norovirus update (May 2012)
Norovirus (viral gastroenteritis) is currently circulating
within the community with people developing vomiting and/or
diarrhoea.
It has been suggested that a report in the local media has
advised members of the public who have suffered from vomiting and
diarrhoea for 48 hours to visit A&E. The Countess would like to
state that this is not the correct advice. Please do not visit the
hospital if you are unwell with norovirus symptoms (or have been
within the last 48 hours) or have been in contact with someone who
is unwell.
If you have norovirus, the following steps should help ease your
symptoms:
- Drink plenty of water to avoid dehydration.
- Take paracetamol for any fever or aches and pains.
- If you feel like eating, eat foods that are easy to
digest.
- Stay at home and don't go to the doctor, because norovirus is
contagious and there is nothing the doctor can do while you have
it. However, you may wish to contact your GP by telephone if
your symptoms last longer than a few days.
In addition, in order to limit the impact of norovirus within
the hospital, we are requesting that visitors adhere to the
visiting standards set by the Trust by making sure that no more
than a total 2 people visit their relative/friend within the set
visiting hours.
Please DO NOT visit any part of the hospital if you are
unwell with norovirus.
For more information about Norovirus click here
Measles advice:
Due to an outbreak of measles in the North West which is
reported to be the largest in the region since the MMR vaccine was
introduced, the Health Protection Agency (HPA) is urging parents to
ensure children are fully vaccinated.
In addition, to protect young patients, the Countess of Chester
Hospital has declared that any visitors to the
Neonatal Unit under the age of 16, needs to provide proof that they
have received the MMR vaccine (with their red book) before they
will be allowed onto the unit.
For more information please Click Here
Afternoon Visiting - 2pm to 3pm
| Ward Name |
Ward No. |
Contact Numbers
All the numbers listed in this section are Chester Numbers
(01244) unless otherwise stated |
|
Trinity
|
Ward 33
|
364447
|
| Cathedral |
Ward 42 |
365601 |
| Priory |
Ward 34 |
365141 |
|
Meadows
|
Ward 43
|
366105
|
|
AMU
|
Ward 47
|
365607 and 365608
|
|
Northgate
|
Ward 48
|
365688
|
|
Foregate
|
Ward 49
|
365664
|
|
Newgate
|
Ward 50
|
365402
|
|
Watergate
|
Ward 51
|
365396
|
|
'Winter' Ward
|
Ward 54
|
365347
|
Afternoon Visiting - 3:30pm to 4:30pm
| Ward Name |
Ward No. |
Contact Numbers
All the numbers listed in this section are Chester Numbers (01244)
unless otherwise stated |
|
Abbey
|
Ward 41
|
365494
|
|
Bridge
|
Ward 44
|
365453
|
|
Palace
|
Ward 45
|
365458
|
|
Dee
|
Ward 46
|
365259
|
|
Castle
|
Ward 52
|
366330
|
|
Westminister Eye Clinic
|
Ward 55
|
366438
|
|
Tower Ward
|
Ward 53
|
366334
|
Evening visiting for all wards is
6:30pm to 7:30pm
Exceptions to these times are the Maternity department,
Children's Unit, Neonatal Unit and the Coronary Care Unit.
Cestrian Ward (Ward 32) Tel: 365178
1:30pm to 4pm and 6:30pm to 7:30pm
Children's Unit: (Ward 30) Tel: 365074
24 hour open access visiting for parents and guardians
Any other visitors: 3:30pm to 4:30pm and 6:30pm to 7:30pm
Neonatal Unit: Tel: 365046
Unless otherwise stated on this page:
There is 24 hour open access visiting for parents and guardians
on the Neonatal Unit.
Any other visitors: 3:30pm to 4:30pm and 6:30pm to 7:30pm
Coronary Care Unit: Tel: 366508
1.30pm to 2:30pm and 6:30pm to 7:30pm
Ellesmere Port Hospital - Visiting Times
Afternoon visiting for all wards is 2:00pm to 4:00pm
Evening visiting for all wards is 6:00pm to 8:00pm
| Ward Name |
Ward No. |
Contact Numbers
All the numbers listed in this section are Chester Numbers (01244)
unless otherwise stated |
|
EPH - Sapphire Ward
|
A
|
362860
|
|
EPH - Ruby Ward
|
B
|
362968
|
|
EPH - Diamond Ward
|
C
|
362957
|
|
EPH - Emerald Ward
|
D
|
362940
|
Maximum of two visitors per patient
We request that visitors adhere to the visiting standards set by
the Trust by making sure that no more than a total of 2
people visit their relative/friend within set visiting
hours. This means that only TWO visitors are allowed to visit a
patient during a single visiting time session.
If you need to visit a critically ill patient, or are unable to
visit within these times please contact the nurse in charge of the
relevant ward via the hospital switchboard on 01244 365000 or speak
to staff on main reception who will provide assistance. If you do
require any further information please contact our PALS team who
are available from 9am - 5pm, Monday to Friday, on Freephone 0800
195 1241
Protected Mealtimes
Protected Mealtimes are in place in many areas of the hospital
for patients.
This initiative encourages wards to stop all non-urgent clinical
activity during mealtimes. During this time patients can eat their
meals without interruptions and nursing staff are available to
offer help to those who need it.
The Protected Mealtimes initiative was introduced to the NHS in
2004 as part of the Better Hospital Food programme. It continues as
part of the productive ward series (2008) and is supported by the
Royal College of Nursing and the National Patient Safety
Agency.
Protected Mealtimes have raised awareness of the importance of
patient's nutrition. The ambient environment creates a peaceful
atmosphere for patients and meal times are now an unhurried
process.
Telephone calls
Every hospital bed except in CCU, ITU and HDU has a bedside TV and
telephone, patients can use this facility to both make and
receive telephone calls. There are also public telephone kiosks in
the main hospital corridor, in the Accident & Emergency
Department and in the Women & Children's building.
Mobile phones may be used on the hospital site in waiting areas,
entrance areas, restaurants and shops, and main corridors but they
are not permitted to be used on ward areas by patients or
visitors.