Patients, Visitors & The Public

Visiting times

Afternoon Visiting - 2pm to 3pm 

Ward Name Ward No. Contact Numbers
All the numbers listed in this section are Chester Numbers (01244) unless otherwise stated

Trinity

Ward 33

364447

Cathedral Ward 42 365601
Priory Ward 34 365141

Meadows

Ward 43

366105

AMU

Ward 47

365607 and 365608

Dee

Ward 46

365259

Northgate

Ward 48

365688

Foregate

Ward 49

365664

Newgate

Ward 50

365402

Watergate

Ward 51

365396

 

Afternoon Visiting - 3:30pm to 4:30pm

Ward Name Ward No. Contact Numbers
All the numbers listed in this section are Chester Numbers (01244) unless otherwise stated

Bridge

Ward 44

365453

Castle

Ward 52

366330

Westminister Eye Clinic

Ward 55

366438

Tower Ward

Ward 53

366334

Ward 54

Ward 54

365494

Evening visiting for all wards is 6:30pm to 7:30pm

 

Exceptions to these times are Ward 45, the Maternity department, Children's Unit, Neonatal Unit and the Coronary Care Unit.

 

Palace Ward (Ward 45) Tel: 365458

1.00pm - 2.00pm and 6.30pm - 7.30pm

Cestrian/Maternity Ward (Ward 32) Tel: 365178

9am to 9pm for fathers / partners

1:30pm to 4pm and 6:30pm to 7:30pm for all other visitors

Children's Unit: (Ward 30) Tel: 365074

24 hour open access visiting for parents and guardians

Any other visitors: 3:30pm to 4:30pm and 6:30pm to 7:30pm

Neonatal Unit: Tel: 365046

Unless otherwise stated on this page:

There is 24 hour open access visiting for parents and guardians on the Neonatal Unit.

Any other visitors: 3:30pm to 4:30pm and 6:30pm to 7:30pm

Coronary Care Unit: Tel: 366508

1.30pm to 2:30pm and 6:30pm to 7:30pm

Ellesmere Port Hospital - Visiting Times

Afternoon visiting for all wards is 2:00pm to 4:00pm

Evening visiting for all wards is 6:30pm to 7:30pm

 

Ward Name Ward No. Contact Numbers
All the numbers listed in this section are Chester Numbers (01244) unless otherwise stated

EPH - Sapphire Ward

A

362104 or 362860

EPH - Ruby Ward

B

362978 or 362968

EPH - Diamond Ward

C

362818 or 362956

EPH - Emerald Ward

D

362954 or 362940

Maximum of two visitors per patient

We request that visitors adhere to the visiting standards set by the Trust by making sure that no more than a total of 2 people visit their relative/friend within set visiting hours. This means that only TWO visitors are allowed to visit a patient during a single visiting time session.

If you need to visit a critically ill patient, or are unable to visit within these times please contact the nurse in charge of the relevant ward via the hospital switchboard on 01244 365000 or speak to staff on main reception who will provide assistance. If you do require any further information please contact our PALS team who are available from 9am - 5pm, Monday to Friday, on Freephone 0800 195 1241

Protected Mealtimes

Protected Mealtimes are in place in many areas of the hospital for patients.

This initiative encourages wards to stop all non-urgent clinical activity during mealtimes. During this time patients can eat their meals without interruptions and nursing staff are available to offer help to those who need it.

The Protected Mealtimes initiative was introduced to the NHS in 2004 as part of the Better Hospital Food programme. It continues as part of the productive ward series (2008) and is supported by the Royal College of Nursing and the National Patient Safety Agency.

Protected Mealtimes have raised awareness of the importance of patient's nutrition. The ambient environment creates a peaceful atmosphere for patients and meal times are now an unhurried process.

Telephone calls

Every hospital bed except in CCU, ITU and HDU has a bedside TV and telephone, patients can use this facility to both make and receive telephone calls. There are also public telephone kiosks in the main hospital corridor, in the Accident & Emergency Department and in the Women & Children's building.

Mobile phones may be used on the hospital site in waiting areas, entrance areas, restaurants and shops, and main corridors but they are not permitted to be used on ward areas by patients or visitors.