Patients, Visitors & The Public

Visiting times

Visiting for wards listed below - 11am to 7.30pm

Protected Mealtimes are in place in many areas of the hospital for patients and you may be politely asked to leave the ward until the protected meal time is over.

Ward Name

Ward No.

Contact Numbers: (01244)

Cathedral

Ward 42

365601

Priory

Ward 34

365141

Dee

Ward 46

362046

Foregate

Ward 49

365664

Watergate

Ward 51

365397

Castle

Ward 52

366330

Westminster Eye   Clinic

Ward 55

366438

Tower Ward

Ward 53

366334

 

 

 


Exceptions to these times are: 

Ward Name

Visiting Time

Contact Numbers: (01244)

Children's Unit (Ward 30)

24 hour open access visiting for parents & guardians

Any other visitors: 3pm to 7:30pm

365074

Cestrian / Maternity Ward (Ward 32)

9:00am to 9:00pm for fathers / partners

Any other visitors: 2.00pm to 9:00pm

365178

Trinity (Ward 33)

1.00pm - 7.00pm

364484

Meadows (Ward 43)

1.00pm - 7.00pm (Monday to Friday)

365402

Bridge (Ward 44)

1.00pm – 7.00pm

365453

Palace (Ward 45)

1.30pm - 7.30pm

365458

AMU (Ward 47)

1.00pm - 7.30pm

365607 & 365608

Northgate Ward (Ward 48)

1.00pm - 7.30pm

365688

Newgate Ward (Ward 50)

1.00pm - 7.30pm 

366105

Neonatal Unit

24 hour open access visiting for parents & guardians

Any other visitors: 3pm to 7:30pm

365046

Coronary Care Unit

1.15pm to 2:30pm - family only, 4.30pm to 5.30pm, 6.15pm to 7.30pm

Only 2 visitors at each bed side

366508

Ward 54

2.00pm - 7.30pm

365494

Intensive Care Unit

11.00am-14.00pm & 17.00pm-19.00pm

363039


Ellesmere Port Hospital - Visiting Times

Visiting for all wards - 11:00am to 7:30pm

Ward NameWard No.Contact Numbers: (01244)

EPH - Sapphire Ward

A

362104 or 362860

EPH - Bluebell Unit

B

362978 or 362968

EPH - Bluebell Unit

C

362818 or 362956

EPH - Poppy Unit

D

362513 or 362825


Maximum of two visitors per patient

We request that visitors adhere to the visiting standards set by the Trust by making sure that no more than a total of 2 people visit their relative/friend within set visiting hours. This means that only TWO visitors are allowed to visit a patient during a single visiting time session.

If you need to visit a critically ill patient, or are unable to visit within these times please contact the nurse in charge of the relevant ward via the hospital switchboard on 01244 365000 or speak to staff on main reception who will provide assistance. If you do require any further information please contact our PALS team who are available from 9am - 5pm, Monday to Friday, on Freephone 0800 195 1241

Protected Mealtimes

Protected Mealtimes are in place in many areas of the hospital for patients and you may be politely asked to leave the ward until the protected meal time is over.

This initiative encourages wards to stop all non-urgent clinical activity during mealtimes. During this time patients can eat their meals without interruptions and nursing staff are available to offer help to those who need it.

The Protected Mealtimes initiative was introduced to the NHS in 2004 as part of the Better Hospital Food programme. It continues as part of the productive ward series (2008) and is supported by the Royal College of Nursing and the National Patient Safety Agency.

Protected Mealtimes have raised awareness of the importance of patient's nutrition. The ambient environment creates a peaceful atmosphere for patients and meal times are now an unhurried process.

Telephone calls

Every hospital bed except in CCU, ITU and HDU has a bedside TV and telephone, patients can use this facility to both make and receive telephone calls. There are also public telephone kiosks in the main hospital corridor, in the Accident & Emergency Department and in the Women & Children's building.

Mobile phones may be used on the hospital site in waiting areas, entrance areas, restaurants and shops, and main corridors but they are not permitted to be used on ward areas by patients or visitors.

For further details on Patient and Visitor information, please click here.