Patients, Visitors & The Public

Visiting times

Visiting for wards listed below - 11am to 7.30pm

Ward NameWard No.Contact Numbers: (01244)
Cathedral Ward 42 365601
Priory Ward 34 365141

Meadows

Ward 43

366105

Dee

Ward 46

365259

Foregate

Ward 49

365664

Newgate

Ward 50

365402

Watergate

Ward 51

365396

Bridge

Ward 44

365453

Castle

Ward 52

366330

Westminister Eye Clinic

Ward 55

366438

Tower Ward

Ward 53

366334

Ward 54

Ward 54

365494


Exceptions to these times are: 

Ward Name Visiting Time Contact Numbers: (01244)
Children's Unit (Ward 30)

24 hour open access visiting for parents & guardians 

Any other visitors: 3pm to 7:30pm

365074
Cestrian/Maternity Ward (Ward 32)

9am to 9pm for fathers / partners

Any other visitors: 1:30pm to 4pm & 6:30pm to 7:30pm

 365178
 Trinity Ward (Ward 33) 1.00pm - 7.00pm  364447
 Palace Ward (Ward 45) 1.30pm - 7.30pm  365458
 AMU (Ward 47)  1.00pm - 7.30pm 365607 & 365608 
 Northgate Ward (Ward 48) 1.00pm - 7.30pm  365688
 Neonatal Unit

 24 hour open access visiting for parents & guardians

Any other visitors: 3pm to 7:30pm

365046 
 Coronary Care Unit

1.15pm to 2:30pm - family only, 4.30pm to 5.30pm, 6.15pm to 7.30pm

Only 2 visitors at each bed side

 366508


Ellesmere Port Hospital - Visiting Times

Visiting for all wards - 11am to 7:30pm

Ward NameWard No.Contact Numbers: (01244)

EPH - Sapphire Ward

A

362104 or 362860

EPH - Ruby Ward

B

362978 or 362968

EPH - Diamond Ward

C

362818 or 362956

EPH - Emerald Ward

D

362954 or 362940


Maximum of two visitors per patient

We request that visitors adhere to the visiting standards set by the Trust by making sure that no more than a total of 2 people visit their relative/friend within set visiting hours. This means that only TWO visitors are allowed to visit a patient during a single visiting time session.

If you need to visit a critically ill patient, or are unable to visit within these times please contact the nurse in charge of the relevant ward via the hospital switchboard on 01244 365000 or speak to staff on main reception who will provide assistance. If you do require any further information please contact our PALS team who are available from 9am - 5pm, Monday to Friday, on Freephone 0800 195 1241

Protected Mealtimes

Protected Mealtimes are in place in many areas of the hospital for patients and you may be politely asked to leave the ward until the protected meal time is over.

This initiative encourages wards to stop all non-urgent clinical activity during mealtimes. During this time patients can eat their meals without interruptions and nursing staff are available to offer help to those who need it.

The Protected Mealtimes initiative was introduced to the NHS in 2004 as part of the Better Hospital Food programme. It continues as part of the productive ward series (2008) and is supported by the Royal College of Nursing and the National Patient Safety Agency.

Protected Mealtimes have raised awareness of the importance of patient's nutrition. The ambient environment creates a peaceful atmosphere for patients and meal times are now an unhurried process.

Telephone calls

Every hospital bed except in CCU, ITU and HDU has a bedside TV and telephone, patients can use this facility to both make and receive telephone calls. There are also public telephone kiosks in the main hospital corridor, in the Accident & Emergency Department and in the Women & Children's building.

Mobile phones may be used on the hospital site in waiting areas, entrance areas, restaurants and shops, and main corridors but they are not permitted to be used on ward areas by patients or visitors.

For further details on Patient and Visitor information, please click here.