Visiting times
Important infection control information for
visitors:
The Countess of Chester Hospital is investigating a number of
cases of Vancomycin Resistant Enterococci (VRE)among patients being
treated in the hospital. All infection control measures are in
place and cases are being isolated and are being given appropriate
treatment.
Enterococci are bacteria that are commonly found in the bowels
of most humans.
Medical Director, Ian Harvey said: "Any cases of
colonisation/infection need to be treated seriously which is why
our Infection Control Team and clinicians are taking appropriate
actions. The main objective is to stop the spread of the bacteria,
which involves strict procedures to control infection and deep
cleaning of affected areas - all of which are in place. Some of
these actions may result in the unfortunate postponement of some
non-urgent procedures."
Patients, visitors and staff are asked to follow all of the
Trust's infection control policies at this time.
Mr Harvey added: "VRE is most commonly spread via hands,
equipment, and sometimes the environment. The hospital is taking
all necessary steps to ensure that healthcare workers and all other
staff follow strict infection control procedures at all times. It
is important that visitors wash their hands before and after
visiting a patient. Provided hands are not soiled, rapid acting
alcohol and other hand hygiene solutions can be used."
All affected patients are being kept informed and updated by
staff.
Patients and visitors can refer to the following page on the
Public Health England website for more detailed information about
VRE (also known as GRE):
http://www.hpa.org.uk/Topics/InfectiousDiseases/InfectionsAZ/EnterococciSpeciesAndGRE/GeneralInformation/
Afternoon Visiting - 2pm to 3pm
| Ward Name |
Ward No. |
Contact Numbers
All the numbers listed in this section are Chester Numbers
(01244) unless otherwise stated |
|
Trinity
|
Ward 33
|
364447
|
| Cathedral |
Ward 42 |
365601 |
| Priory |
Ward 34 |
365141 |
|
Meadows
|
Ward 43
|
366105
|
|
Palace
|
Ward 45
|
365458
|
|
AMU
|
Ward 47
|
365607 and 365608
|
|
Dee
|
Ward 46
|
365259
|
|
Northgate
|
Ward 48
|
365688
|
|
Foregate
|
Ward 49
|
365664
|
|
Newgate
|
Ward 50
|
365402
|
|
Watergate
|
Ward 51
|
365396
|
Afternoon Visiting - 3:30pm to 4:30pm
| Ward Name |
Ward No. |
Contact Numbers
All the numbers listed in this section are Chester Numbers (01244)
unless otherwise stated |
|
Bridge
|
Ward 44
|
365453
|
|
Castle
|
Ward 52
|
366330
|
|
Westminister Eye Clinic
|
Ward 55
|
366438
|
|
Tower Ward
|
Ward 53
|
366334
|
|
Ward 54
|
Ward 54
|
365494
|
Evening visiting for all wards is
6:30pm to 7:30pm
Exceptions to these times are the Maternity department,
Children's Unit, Neonatal Unit and the Coronary Care Unit.
Cestrian/Maternity Ward (Ward 32) Tel: 365178
9am to 9pm for fathers / partners
1:30pm to 4pm and 6:30pm to 7:30pm for all other visitors
Children's Unit: (Ward 30) Tel: 365074
24 hour open access visiting for parents and guardians
Any other visitors: 3:30pm to 4:30pm and 6:30pm to 7:30pm
Neonatal Unit: Tel: 365046
Unless otherwise stated on this page:
There is 24 hour open access visiting for parents and guardians
on the Neonatal Unit.
Any other visitors: 3:30pm to 4:30pm and 6:30pm to 7:30pm
Coronary Care Unit: Tel: 366508
1.30pm to 2:30pm and 6:30pm to 7:30pm
Ellesmere Port Hospital - Visiting Times
Afternoon visiting for all wards is 2:00pm to 4:00pm
Evening visiting for all wards is 6:30pm to 7:30pm
| Ward Name |
Ward No. |
Contact Numbers
All the numbers listed in this section are Chester Numbers (01244)
unless otherwise stated |
|
EPH - Sapphire Ward
|
A
|
362104 or 362860
|
|
EPH - Ruby Ward
|
B
|
362978 or 362968
|
|
EPH - Diamond Ward
|
C
|
362818 or 362956
|
|
EPH - Emerald Ward
|
D
|
362954 or 362940
|
Maximum of two visitors per patient
We request that visitors adhere to the visiting standards set by
the Trust by making sure that no more than a total of 2
people visit their relative/friend within set visiting
hours. This means that only TWO visitors are allowed to visit a
patient during a single visiting time session.
If you need to visit a critically ill patient, or are unable to
visit within these times please contact the nurse in charge of the
relevant ward via the hospital switchboard on 01244 365000 or speak
to staff on main reception who will provide assistance. If you do
require any further information please contact our PALS team who
are available from 9am - 5pm, Monday to Friday, on Freephone 0800
195 1241
Protected Mealtimes
Protected Mealtimes are in place in many areas of the hospital
for patients.
This initiative encourages wards to stop all non-urgent clinical
activity during mealtimes. During this time patients can eat their
meals without interruptions and nursing staff are available to
offer help to those who need it.
The Protected Mealtimes initiative was introduced to the NHS in
2004 as part of the Better Hospital Food programme. It continues as
part of the productive ward series (2008) and is supported by the
Royal College of Nursing and the National Patient Safety
Agency.
Protected Mealtimes have raised awareness of the importance of
patient's nutrition. The ambient environment creates a peaceful
atmosphere for patients and meal times are now an unhurried
process.
Telephone calls
Every hospital bed except in CCU, ITU and HDU has a bedside TV and
telephone, patients can use this facility to both make and
receive telephone calls. There are also public telephone kiosks in
the main hospital corridor, in the Accident & Emergency
Department and in the Women & Children's building.
Mobile phones may be used on the hospital site in waiting areas,
entrance areas, restaurants and shops, and main corridors but they
are not permitted to be used on ward areas by patients or
visitors.