Demi Jackson - in profile

"You can see from all the apprentices already here just how much they enjoy it. Everyone at the Countess is really supportive and you will get that experience that you need."

Demi Jackson, 22, is a Learning and Development Administrator

Can you tell me a bit about your role?  DSC5812

Initially I got taken on as an apprentice. I was mainly on the reception area but within four weeks I got taken on as an administrator. I provide administration support for the Learning and Development team so I organise their training courses and that’s probably my main role. I also do some project work as well.

How did it feel to be taken on full-time after just four weeks as an apprentice?

It was a big shock but it was great. I fitted into the team really quickly and obviously a position became available. I went through the interview process and because of what I’d already shown them during that four weeks they saw me as being perfect for the job.

When did you start?

I started in October 2015 so by November 2016 I was in my position but I was still doing my NVQ so I did my level two and then I got asked if I wanted to complete level three and obviously it’s a good opportunity so I’m in the middle of doing that now.

How did you become an apprentice at the Countess?

I was just looking online really. I hadn’t heard about it as such I was just looking online at NHS Jobs and I just saw that there was a job and felt that after looking at the personal specification I could do it. It sounded really interesting, especially with being part of learning and development. I had no previous experience, but that’s the great thing about apprenticeships you don’t need it because it’s on-the-job training and it gets your foot in the door.

How much support do you get from you colleagues?

Loads. They are amazing, I wouldn’t be able to do it without them. They’ve supported me all the way through and given me the time to come in and complete work. If I ever need them I just have to ask and that really makes a difference.

What were you hoping to get from the apprenticeship?

I just wanted my foot in the door really, I wanted to get hands-on experience. I didn’t think that I’d get a job so quickly. Before the apprenticeship I didn’t really know where to go and what to do but now I feel like I’ve got more of an understanding about what I like doing and what I don’t like.

What would you say to someone thinking about becoming an apprentice at the Countess?

Go for it, what have you got to lose? You can see from all the apprentices already here just how much they enjoy it. Everyone at the Countess is really supportive and you will get that experience that you need. It is quite hard nowadays. A few of my friends have gone to uni and now they’re out but they’re still struggling to get some of the jobs they want because people interviewing them want job experience which is what apprenticeships do for you. It’s a great opportunity and I’d advise anyone thinking about it to go for it.

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