Contact Us
General enquiries
For general or departmental queries, please contact the hospital switchboard:
You may also find what you need in our A–Z of Services here.
Appointments
For questions about your hospital appointment, contact our Appointments Hotline:
Please note: Calls to and from the Trust may be recorded for training and monitoring purposes.
The Patient Advice and Liaison Service (PALS) - compliments and concerns
If you need advice or wish to share a compliment or concern about your care, please contact PALS:
- Tel: 01244 366066 or Freephone 0800 195 1241 (Option 2)
- Email: cochpals@nhs.net
- Visit us: at the PALS office in the main entrance of the Countess Hospital
- Open: Monday to Friday, 9am–5pm
Freedom to Speak Up Guardian
This service is for current and former colleagues employed by or on behalf of the Trust including staff, volunteers, bank/agency staff or people working on site including contractors. If you are a patient or a relative of a patient, and would like to raise an issue or concern, please contact the Patient Advice and Liaison Service (see above or click here).
To raise a concern:
What can I raise a concern about?
You can speak up about anything that gets in the way of patient care or affects your working life.
Requesting information
Recruitment
- interested in working or volunteering with us? Explore job opportunities on our Working With Us page.
Press office
- For press or media enquiries only, please visit this page to contact the Communications Team.
Sales
- If you are a supplier or want to discuss your professional services with us, please contact the hospital switchboard Tel: 01244 365000.