CQC report 2025

The Care Quality Commission (CQC) inspected the Countess of Chester Hospital NHS Foundation Trust between 6 January 2025 and 29 May 2025. 

The inspection team carried out a comprehensive on-site inspection  of urgent and emergency care services. The Trust was rated as Requires Improvement overall. 

Jane Tomkinson OBE, Chief Executive Officer of the Countess of Chester Hospital NHS Foundation Trust said: “We are disappointed by the recent rating of our urgent and emergency care services by the CQC following their unannounced inspection in February 2025. Whilst we have seen improvements, it is clear the actions taken in the last 12 months need to be enhanced to consistently deliver the experience and care our patients deserve.

“During the inspection and on receipt of the warning notice we took immediate action. Our focus remains on addressing some long-standing challenges and we are committed to supporting our teams to ensure that the actions we take lead to sustainable improvements in our services.

“We will continue to work closely with our regulators and we anticipate a further inspection in due course where the improvements will be demonstrated.”

Read the Care Quality Commission's inspection report on the CQC website.