Contact Us

General enquiries

For general or departmental queries, please contact the hospital switchboard:

  • Tel: 01244 365000

You may also find what you need in our A–Z of Services here.

Appointments

For questions about your hospital appointment, contact our Appointments Hotline:

  • Tel: 01244 366663

Please note: Calls to and from the Trust may be recorded for training and monitoring purposes.

The Patient Advice and Liaison Service (PALS) - compliments and concerns

If you need advice or wish to share a compliment or concern about your care, please contact PALS:

  • Tel: 01244 366066 or Freephone 0800 195 1241 (Option 2)
  • Email: cochpals@nhs.net
  • Visit us: at the PALS office in the main entrance of the Countess Hospital
  • Open: Monday to Friday, 9am–5pm

Requesting information

  • Personal Information – Learn how to request your personal data: click here
  • Freedom of Information (FOI) – For FOI requests, email:  foi.enquiries@nhs.net

Recruitment

  • interested in working or volunteering with us? Explore job opportunities on our Working With Us page. 

Media enquiries

  • For press or media enquiries, please visit our Media Information page to contact the Communications Team.

Contact Us