Travelling by car

Car park barrier

Important information to be aware of when driving to the Countess of Chester Hospital

From Monday, January 8 2024, Sandy Lane in Great Boughton will be closed for a period of almost 12 months while Severn Trent Water carry out work to install new water pipes in the Chester area. Sandy Lane will close on January 8 and the whole project is due to be finished by mid December 2024.
Further updates and information can be found on Severn Trent Water's website.

Contents:

Blue Badge parking
Parking at the rear of the hospital (Haygarth Unit)
Free parking
Assisted parking

Car parking

There are two main carparks on site that are operated by a multi-payment system that includes cash, card, contactless and app payment facilities. It is also ticketless and uses automated number plate recognition (ANPR). 

Please click on the image to enlarge.

Carpark2

The technology means that tickets are no longer needed as the ANPR system simply asks users to key in their car registration number at the pay station before being provided with the option of paying by cash, card or contactless.

We have an excellent record on vehicle protection with barrier entry and exit, 24 hour staffed security and CCTV coverage.

The system allows a 30 minute drop off facility for all car park users. If a car park is full the 30 minute free facility will allow you to exit to try other car parks instead of waiting for a vacant space.

The following charges apply:

  • First 30 minutes FREE
  • up to 5 hours £3
  • 5 to 8 hours £5
  • More than 8 hours £7

If you are travelling on the M56, at junction 15 take the M53 to junction 12. At the roundabout take the exit signed Chester. At the next roundabout take the third exit and follow the signs to the hospital.

Blue Badge parking

We have designated Blue badge Car Parks by our main entrance and adjacent to the Emergency Department.

Parking for Blue Badge Holders in Blue Badge designated Car Parks is FREE and a blue badge is required to be displayed at all times when the vehicle is parked.

Patients and visitors who are exempt from car parking charges should visit the Security Office located on G9 corridor with their blue badge or exemption certificate if you have parked in our main visitor car parks 1 & 2 and require a free exit.

Parking at the rear of the hospital (Haygarth Unit) 

The Trust has in place a solar-powered Pay & Display machine for patients and visitors parking at the Haygarth Building.

The prices for this is different as we cannot provide a 30 minute grace time and is as follows: 

Haygarth Parking

  • Up to two hours - £2
  • Two to five hours - £3
  • Five to seven hours £5
  • Over seven hours - £7

Free parking

Any patients who qualify for an exemption should visit the Security Office on G9 corridor with proof of your exemption.

Those who qualify for free parking:

  • The Trust supports patients on certain benefits in line with NHS Healthcare Travel Cost Scheme (HTCS)
  • Families on Critical Care can have up to a maximum of three vehicles endorsed whilst patient is on this ward. Forms authorising this to be collected from the Ward and taken to the Security Office to be authorised by Security Management
  • Families of patients on Palliative Care can have up to a maximum of three vehicles endorsed (procedure then as above for Critical Care)
  • Kidney dialysis patients
  • Cancer patients receiving chemotherapy or radiotherapy.

In the above situations, forms should be taken to the Security Office.

Assisted parking

Assisted parking enables patients or visitors to purchase a parking pass from the car park Pay stations from a single transaction that incorporates unlimited visits on a weekly or monthly basis using our Saver menu:

  • Weekly saver = £10.00
  • Monthly saver = £30.00

Patients / visitors are advised to ask the nurse in charge or a member of the Security staff if they feel they qualify for an exemption among those criteria listed above. In addition, the Trust takes everyone’s individual circumstances into consideration, so if you feel you should be exempt from a car parking charge and your circumstances are not listed above, the Trust will consider an exemption if it is deemed appropriate.

*Please note* Cars that are found not to be parked in official car parks or are inappropriately parked in disabled spaces will be issued with a Civil Enforcement Notice (parking ticket) and will incur a charge of £30 - this will be reduced to £15 if paid within 14 days.

It should also be noted that access for emergency vehicles has to be maintained as a priority at all times.

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