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Complaints and Concerns Reports
Complaints and Concerns Reports
Complaints and Concerns Report - 2022/23
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News
New online communication tool enables hospital patients to access their health information at all times
Join us for our Annual Members Meeting on 25 September
Meet Rosie and Jim - the new duo spreading paws-itivity at the Countess
Countess of Chester Hospital NHS Foundation Trust prepares for what could be a busy Easter bank holiday
Tobacco Dependency Treatment Service
New Falls Prevention Equipment
New M&S store to open at Countess of Chester Hospital
ITV Granada film at COCH for new bowel cancer campaign
Meet some of the 2024 leap year babies born at Countess of Chester Hospital
Public urged to use NHS 111 ahead of doctor strikes
CQC report 2024 published
Countess of Chester Hospital NHS Foundation Trust temporarily pauses visiting due to increase in patients with influenza
Quality accolade for Countess of Chester Hospital’s endoscopy team
NHS thanks staff and the public following junior doctor strikes
Countess of Chester Hospital urging people to prioritise health ahead of busy winter period
Countess of Chester Hospital appoints new Chief Executive Officer
New images of Women and Children's Building revealed
Completion date revealed for new Women and Children's Building
Statement in response to Cheshire Police corporate manslaughter investigation
NHS advice ahead of latest industrial action
Organ Donation Week 2023
Annual Members Meeting 2023
Countess of Chester celebrates NHS75
Countess of Chester Hospital joins Purpose Coalition
CQC report published
Chris Boardman opens cycle storage unit at Countess of Chester Hospital
Mayor opens wellbeing garden
MRI scanner arrives at Ellesmere Port Hospital
NHS advice ahead of latest Industrial Action
Plans submitted for new Women and Children's Building
Statement following the death of Her Majesty The Queen
Your questions answered: Maternity Services
Statement in response to the outcome of the Lucy Letby trial
New dementia service hailed 'outstanding'
Norovirus
Important information about visiting our hospitals
Public urged to use NHS 111 ahead of New Year doctor strike
Countess of Chester and Ellesmere Port hospitals resume normal visiting following successful flu prevention measures
New collaborative service which helps patients return home from hospital launches at Countess of Chester Hospital
Hospital at Home service makes headlines
Time to test
National maternity survey results
Improving the experiences of our patients and their families
Actor Ian Puleston-Davies officially opens new staff wellbeing hub at Countess of Chester Hospital NHS Foundation Trust
Countess of Chester Hospital consultant running Chester Half Marathon for her workplace after shedding almost 10 stone
Chester MP officially opens SDEC facility
Countess of Chester Hospital marks 40 years since official royal opening
Essential electrical works taking place at Countess of Chester Hospital could cause some disruption to car parking
Service disruption expected as public urged to use NHS 111 ahead of junior doctor strikes
Statement in response to the outcome of the Lucy Letby retrial
Future generation get sneak peek inside new Women and Children's Building at the Countess of Chester Hospital
Topping out ceremony marks significant milestone for new Women and Children's Building at the Countess of Chester Hospital
Countess of Chester Hospital NHS Foundation Trust cements ongoing commitment to LGBT+ community as Trust welcomes Chester Pride CEO
Countess of Chester Hospital Milk Bank's innovative training course to support bereaved families with lactation choices rolled out to maternity units across the UK
New Breakfast Club at Countess of Chester Hospital NHS Foundation Trust is transforming stroke patients' recovery experience
Countess of Chester Hospital NHS Foundation Trust issue reminder about healthcare options ahead of August bank holiday
CQC results show increasing patient satisfaction with standards of patient care
Countess of Chester Hospital NHS Foundation Trust cancer team shortlisted for national award for innovative faster diagnosis initiative
Countess of Chester hospital launches new sustainability café for staff and patients
The Countess Charity funds new machine that provides life-enhancing nipple tattoos for breast cancer survivors
Countess Country Park marks 10th anniversary with community celebration
Eight-year-old boy taking on 20-mile charity walk to bring joy to hospital's children's ward
Countess of Chester Hospital introduces medication awareness campaign to streamline patient care and further improve safety
2024 Review of the Year - Celebrating our Successes
Countess of Chester Hospital bids farewell to long-serving chaplain John Kingsley after 19 years of faithful service
Countess of Chester Hospital NHS Foundation Trust hosting new online neurotherapy service
Countess Charity reaches £750,000 target for Blue Skies Balcony Appeal
Countess of Chester Hospital enhancing parking services with new virtual payment options and increased accessibility
Countess of Chester Hospital NHS Foundation Trust launches Zero Tolerance campaign to ensure safe and respectful environment for staff and patients
Countess of Chester Hospital NHS Foundation Trust offering local clinics for RSV vaccine as part of UK-wide programme
Countess of Chester Hospital NHS Foundation Trust launches new trans-nasal endoscopy service
Chester MP takes tour of Countess of Chester Hospital's new Women and Children’s Building as completion date draws nearer
New patient experience vision on track to transform emergency care at the Countess of Chester Hospital
Countess of Chester Hospital Milk Bank celebrates record-breaking year of success
Latest national patient survey shows Countess of Chester Hospital maternity care continues to improve
Thousands turn out for annual Chester Santa Dash
Eight-year-old boy walks 20 miles in less than eight hours to smash his fundraising target for Countess of Chester Hospital Children's Ward
Corporate documents
Workforce Race Equality Standard (WRES) Metrics and Action Plan 2024-2025
Workforce Disability Equality Standard (WDES) Metrics and Action Plan 2024-2025
Trust Strategies
Annual Reports
Quality Accounts
Complaints and Concerns Reports
Gender Pay Gap data report as of March 2023 and Action plan for 2024
Equality Delivery System for the NHS
CQC report 2024
The Thirlwall Inquiry
Support Services
Finance Services
Procurement
Collaboration
Deliveries
Purchasing and Supplies Teams
Product Trials and Clinical Innovation
Strategic Procurement and Tendering
Health Records
Communications
Medical Photography and Illustration
Hospital Sterilisation and Decontamination Unit (HSDU)
Endoscopy Decontamination
HSDU Decontamination Cycle
Endoscopy Decontamination Cycle
Human Resources
Trade Union Facility Time
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Estates Department
Buildings & Engineering Maintenance Services
Estates Capital Projects
E.B.M.E Department
Estates Useful Links
Estates Department Maintenance Request Helpdesk
Service Development
Anti Fraud Service
Fair Processing Notice for National Fraud Initiative 2024/25
Equality, Diversity and Inclusion
Equalities Conversation
Current Equality Objectives
Past EDI publications
EDI Steering Committee
Provider Licence
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