Domestic Assistant Dillon Smith is the latest Countess Gem winner after his dedication and pride in keeping support offices clean was recognised by the teams he works with.
Dillon, who has worked at The Countess for almost two years, found out he was a Countess Gem at the start of one of his shifts recently and it made his day.
Ward 43 is the latest Countess Gem of the Month winner after staff went over and above to deal with intense pressures.
Deputy Ward Manager Naomi Potts put her entire team forward as a Countess Gem, highlighting the extra workload they have taken on to deal with staff shortages to continue providing safe, kind and effective care.
Construction has started on improvements to the Accident & Emergency Department at the Countess.
This will be the first phase of plans to improve A&E, with a new waiting area being created with more modern and comfortable facilities.
The building work is expected to continue into spring and, during that time, there will be an alternative entrance to A&E that will be clearly signposted.
The Adult Hospital at Home service for West Cheshire patients is now managed by the Countess of Chester Hospital NHS Foundation Trust with oversight from Cheshire & Wirral Partnership and Primary Care Cheshire (as of 4 December). The Countess will act as lead provider and the staff currently working in the service will be employed by the Trust.
As of Monday 3 December Intermediate Care and Therapy services at The Countess have transferred to the Cheshire West Integrated Care
Partnership (CWICP). Hosted by the Countess, the Cheshire West Integrated Care Partnership is a collaboration of health and care organisations with the same, shared goals:
To support people to live longer, healthier lives
To improve people’s experiences of care
To safeguard the future of the local health and care system
The CWICP involves The Countess, Cheshire and Wirral Partnership, the two local GP federations and Cheshire West and Chester Council.
Project Accountant Helen Fullwood is the latest Countess Gem of the month after her work to support the transition of vascular services across Chester, Warrington and Wirral being managed at the Countess.
Previously, with the Countess becoming a tertiary SMART (vascular) centre a few years ago, the teams across all three areas started working in a more collaborative way.
Knitters in Chester and Ellesmere Port are being urged to donate handmade poppies to the Spiritual Care Centre at the Countess of Chester Hospital for Remembrance Day.
Head of Chaplaincy Services John Kingsley is preparing to host the hospital’s annual Remembrance Sunday service on 11 November, but with this year marking 100 years since the end of the First World War he wants to go the extra mile and decorate the Countess’ chapel for the landmark occasion.
Clinical Site Co-ordinator Del Aldous is the Countess Gem of the month after spending a 12-hour night shift filling in on reception in A&E, alongside her normal duties, to cover short-notice staff sickness.
Del, who has worked at the Countess for 22 years having previously spent 15 years as a nurse in the army, normally works out of the Co-ordination Centre managing patient flow across the hospital.